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Leveraging QMS When Introducing Innovative Product

Masafumi Yamauchi, Director, Global quality management, SLD Laser
Masafumi Yamauchi, Director, Global quality management, SLD Laser

Masafumi Yamauchi, Director, Global quality management, SLD Laser

I believe that the most important thing in “manufacturing” is to continue to make “what is needed.” The definition of “necessary” is very difficult, but the requirements of “necessary” are “innovative”, “low price”, “safety”, “high quality”, “ease of use”, “size” Sense “and so on. Among them, “high quality” is an essential item. In general, innovative products/processes and high quality seem to be at the opposite end, and until a long time ago, it was thought that the latest technology products were expensive, and the quality was not good. Recently, high quality is also required for market release of innovative technology products. Here, there are several requirements for realizing high quality, and the quality management system is created by making those requirements “standards,” and standards such as ISO and ITAF are typical in the automotive industry. Satisfying this standard is a necessary condition. In the automobile industry, each automobile manufacturer and a directly-supplied manufacturer according to the standard have enormous requirements separately from this standard. Here, many standards represented by ISO / IATF mainly define “what.” For example, “What to prepare and what to manage.” For IATF, Control Plan, MSA, FMEA, PPAP, etc. are prepared and managed. However, in the case of innovative products, “what and how to manage” is important for achieving high quality because there are a few past cases and experience points. A special point to keep in mind is to clearly identify what is managed for what using the tools of the previous term and to educate operators on that part. Regardless of how systematic management methods are used, what is being manufactured by the manufacturer is why this management (control value) is important for this product, and what if the control value (spec) is out of the range It should be manufactured and managed with a thorough understanding of the impact and danger to the product. For example, “Toyota Motor,” a representative of high-quality images, has standardized this “how” in its own production system and has established a level of corporate culture by thoroughly educating each individual. If it can be established to this level, individual education is necessary, but each person will naturally learn at a level of “common recognition / common sense of the company.” In addition, the introduction of quality control procedures not only in production but also in the design stage is also a key for facilitating the management of the product in terms of manufacturing quality.

  The QMS globalization is achieved by successfully localizing QMS at each design and manufacturing base and connecting it to the necessary departments and networks in different districts and regions  

For the introduction and production of innovative technology development products in the future, each company should discuss and standardize “how” in addition to “what” in the current QMS(Quality Management Systems). It is. If you do not standardize it according to the culture of each company and the local culture in the background, if you are just imitating a successful company, you will soon get stuck due to inconsistencies and incompleteness. In order to lead to the next development, keeping records correctly and accurately, and utilizing these records (Lesson learn session) will lead to corporate growth. When it comes to large-scale companies, the QMS globalization is achieved by successfully localizing QMS at each design and manufacturing base and connecting it to the necessary departments and networks in different districts and regions. I am convinced that it will lead to the successful introduction of the product to the market.

See Also: 

Top QMS Technology Companies

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