“Our innovation and commitment to increasing patient care quality is fostering a new “Culture of Quality” within the healthcare industry,” says Billie Anne Schoppman, Chief Mission Officer at Prista Corporation.
The application was conceptualized when Schoppman, who had been responsible for clinical services, quality and risk in hospital groups with multiple facilities, was challenged with numerous inconsistencies in existing quality management processes. Together with Don Jarrell, who had more than three decades of experience in digital technology development, Schoppman created the ActionCue Clinical Intelligence application to transform the healthcare landscape. ActionCue CI has changed the way hospitals manage risk, quality, and performance improvement by making information easy to access and understand. Using Prista’s collaborative solution fosters increased communication and cooperation within the organization, giving clients access to detailed reports that provide actionable insights for continuous quality monitoring. The solution’s event reporting platform helps clients analyze, learn and take actions to improve safety and patient care.
ActionCue’s dashboards and built-in reports offer several innovative and intuitive data presentation styles, as opposed to mundane spreadsheets and number grids.
“We apply a lot of perceptive psychology and neuroscience to produce the right insights quickly, which in turn saves 20-30 percent of the quality manager’s time,” says Jarrell, President of Prista Corporation and designer of ActionCue.
Our innovation and commitment to increasing patient care quality is fostering a new “Culture of Quality” within the healthcare industry
Prista Corporation enhances ActionCue every month by incorporating changes suggested by customers and their own research and design staff, keeping the solution in the forefront of evolving healthcare requirements. With the success of ActionCue in clinical operations, Prista Corporation decided to include financial healthcare analytics, as Jarrell sees the two as essentially linked in priority.
“Efficiency in quality-safety improvement operations impacts the bottom line, and the results of those efforts impact both the top and bottom line. Consequently, the integration of clinical operations, quality, and finance has come to the forefront,” Jarrell says.
Following the styling and format of ActionCue, the company is set to strengthen the integration with a powerful tool focusing on the financial metrics driving management intervention. With regular enhancements, the company is continually growing its base of functionality by building its brand around efficiency of operation, cognition, and delivery of value.