The company’s enterprise solution, EtQ Reliance, is a robust compliance platform designed to automate processes related to Quality Management across various areas including complaint handling, non-conformance, audit management, FMEA, and more. The solution also provides a framework for event correction—Corrective and Preventive Action, Risk Assessment, Action planning and investigation. This best-in-class framework drives the clients to achieve accelerated results and promote efficiencies. “EtQ Reliance, being a centralized solution, pulls information from all areas of business to offer transparency within businesses,” points out Palmer. Adding more credits on its side, EtQ furnishes tools to foster continuous improvement in areas such as Document Control, Employee Training, Change Management, and Enterprise Reporting and Analytics.
Besides quality improvement, the company has expertise in the areas of cloud deployment and supply chain compliance. “EtQ stands at forefront of facilitating strong cloud deployment options.
In spite of the QMS software market being diverse with the involvement of many competing vendors, EtQ distinguishes itself through its flexible workflow platform and noteworthy technology. “The robustness, simplicity and configurability of our solutions make us alike,” opines Palmer.
EtQ’s solutions are leveraged by multiple organizations across sectors. In one such example, a client of EtQ, who is a large consumer products company, faced challenges with the integration and consolidation of business systems. This lead the client’s multiple branches to have a disconnected view of Quality across the enterprise. Embracing EtQ’s Reliance, the client benefited from single, global view window of Quality and compliance measurement. “Our solution enabled the client to shift their focus from just keeping up with quality events, to actually driving continuous improvement and focusing on moving the business forward in their compliance initiatives,” claims Palmer.
EtQ’s Reliance, being a centralized solution, pulls information from all areas of business to offer transparency within the firm
EtQ continues to build their solution set around the customers and market needs. Going forward, the company senses exciting opportunities towards expanding their cloud-based Reliance portal that would enable the clients to collaborate with their suppliers and external parties without granting access to their internal system. “Also, our company envisions to continue our work towards an of Internet of Things platform (IoT),” says Palmer.